THANK YOU FOR YOUR PATRONAGE!
As the year comes to a close, Custom Property Management, Inc. would like to thank our clients for the opportunity to serve you in 2011 and we look forward to continuing with our renewed enthusiasm and focus on customer service excellence in 2012.
We are grateful for the relationships we have built with all of our associations, over the years, and we recognize that it is all of you who make our company a leader in our industry!
From all of us at Custom Property Management, Inc., we wish you and your families Happy Holidays and much success in the coming year.
ONLINE PAYMENTS
Online Payments are now available through our website. For more information click here. If you are ready to make your payment now click on the Pay Online button below.
Thank you to all of the clients and employees who helped donate this year to Toys for Tots. The Drive was a resounding success and will certainly aid many children this holiday season.
EMPLOYEE OF THE MONTH
Congratulations to Linda Ruff Employee of the Year! Linda is a property manager and has demonstrated her keen ability to provide superior customer service, maintain up-to-date information on industry standards, and exemplifies a positive attitude.
Also, Congratulations to Martin Irizarry, employee of the month for December 2011. Martin's hard work ethic as a key memebr of the maintenance persoannel demonstrates a winning employee attitude.
LEARN HOW TO BE A GOOD BOARD MEMBER
There are many reasons why homeowners serve on their board of directors - personal agendas, ego, civic duties, or peer pressure. No matter the reason, serving on the board is not something to be taken lightly.
Board members need to pay attention and be willing to make hard decisions. When you agreed to serve on the board of directors, you accepted certain elements of responsibilities in addition to a commitment of time and accountability to your association. Board members act on behalf of the homeowners so you will want to be the best board member possible because while a smoothly functioning board can be nirvana, a dysfunctional, nit-picking, and micro-managing board can be an association's worst nightmare. In order to have a successful, productive board, you must first see the big picture. You can do this by adhering to the following guidelines: (read more)
YEAR END FINANCIALS
The financial statement in most Associations are available for the year ending December 31, 2010, as provided by the Association’s CPA. In accordance with Florida Statue 720.303(7) and Florida Statue 718.111(13) the Association is not required to mail the yearend financial report, provided that the owners are notified that a copy of the financial report is available to them upon receipt of a written request. If you would like to receive a copy please submit a written request to: Custom Property Management, Inc., 2328 South Congress Avenue, Suite 2A, West Palm Beach, FL 33406 and one will be supplied.
RECORDS: TELEPHONE DIRECTORIES AND UNINTENDED CONSEQUENCES
The version amending the Condominium Act, §718.111(12)(c)5, provides that the following shall not be accessible to unit owners:
Social Security numbers, driver’s license numbers, credit card numbers, email addresses, telephone numbers, emergency contact information, any addresses of a unit owner other than as provided to fulfill the association’s notice requirements, and other personal identifying information of any person, excluding the person’s name, unit designation, mailing address and property address.
The Homeowners’ Association Act amendment to §720.303(5)(c)5 contains the exact same language, except utilizes the term “electronic mailing addresses” for “email addresses.” While the new law achieved its purpose of allowing Florida associations to protect the privacy of owners, reducing undesired telephone calls, there was an unanticipated result. It appears that the law will prohibit associations from publishing owner telephone directories. Complicating matters is the Condominium Act’s anti-waiver provision, §718.303(2) Fla, Stat.
Florida community associations that desire to continue publishing telephone directories should consider asking owners to provide a request for publication. To facilitate matters, request might be considered to be incorporated into application forms and annual meeting package requests. Contact your Association attorney as to considerations and procedures.
FHA CONDOMINIUM GUIDELINES - FAQ
November 6, 2009, the Federal Housing Administration (FHA) issued two documents related to FHA mortgage insurance requirements for condominium associations.
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